Cost of Quality Service

Cost of Quality (COQ) Services help organizations assess and manage the total cost associated with ensuring product or service quality. COQ includes costs related to prevention, appraisal, internal failures, and external failures. Prevention costs cover activities to avoid defects, while appraisal costs involve inspections and testing. Internal failure costs arise from defects found before delivery, and external failure costs are incurred when defects are identified by customers. These services analyze each cost category to identify inefficiencies and areas for improvement, helping businesses optimize resources. By focusing on reducing failure costs and enhancing preventive measures, COQ services contribute to better quality and cost-effective operations.